The last pair of Whisper boots I bought were faulty - the stitching and leather at the top of one of the zips was rough and it damaged my leg. I contacted Customer Services who asked me to returned the boots to the Hotter Inspection Team. I am still waiting for a replacement pair of boots.
I have several other pairs of Whisper boots and they have been perfect. Thank you for your review. We can see from our records you have been invited to return your Whisper boots. When an item is returned for inspection, we ask customers to allow up to 30 days for the item to be received and inspected. Once the inspection is complete, a member of the team will contact you. Please be assured your feedback will be shared with the relevant departments.
Kind regards,
Lilian.
Hotter Customer Services.