The Tara trainers look pretty, but they are quite disappointing as their material is very plasticky.
I received the parcel very quickly and was surprised that the trainers seemed as if they had already been worn a little.
I returned them as they were too long, despite me ordering my normal 5.5 size, wide fit.
Even more surprisingly, the shoes were returned to me and my request for a refund was declined. I’m shocked as I am a regular customer and that Hotter would have such a poor quality shoe in their range.
On this occasion, Hotter has completely failed me! Thank you so much for taking time to leave a review. We are sorry to hear the Tara trainers were of sub-standard quality. This is not what we expect of our products. If a customer feels their purchase is faulty or of a poor quality, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
Kind regards,
Hotter Customer Services.