Nice colour (green), sryle and soft feel to bag. Good size. Sadly covered zip wavy and too difficult to use. Also an overpowering chemical smell from bag, not improved by airing. Returned to Hotter and refund obtained. We are very sorry you have received substandard goods from us and for the inconvenience this has caused. Your order should have been thoroughly quality checked before leaving our warehouse and we would like to reassure you that your feedback will be passed to the relevant manager to ensure our service is improved going forward.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.